Welcome to www.cozylightdecor.com! We are committed to providing you with quality lamps and excellent service. Below is our shipping policy, which aims to clarify the details of the shipping process.
Shipping Range
We provide global shipping services! No matter where you are, we will work hard to ensure that the lamps you purchase can be delivered in time. Please refer to our checkout page for specific shipping countries and regions.
Shipping Method
We use reliable international logistics partners for global shipping to ensure that your order is delivered safely and on time. Each order will be equipped with a tracking number so that you can track the location of the goods in real time.
Processing Time
All orders are processed within 2 business days, during which we will review and prepare your order.
For customized products, the processing time may be longer and will be notified to you when confirming the order.
Shipping Time
Shipping time will vary depending on the shipping method and destination you choose. The estimated delivery time is 6 business days after the order is confirmed.
The specific arrival date may be affected by weather, transportation and customs clearance.
Shipping costs
Shipping costs will be calculated based on the following factors:
Order content and weight
Shipping destination
Shipping costs will be clearly displayed on the checkout page. International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
Receiving goods
When you receive the package, please check that the outer packaging is intact. If the packaging is damaged or suspected to be damaged, please inform the courier when signing for it and take a photo for evidence.
If the product is found to be damaged or not in accordance with the order, please contact our customer service team within 48 hours of receiving the goods so that we can provide you with the necessary support.
Address change
If you need to change the delivery address before the order is processed, please contact us as soon as possible. After processing, the address cannot be changed.
Thank you for choosing www.cozylightdecor.com, we look forward to providing you with excellent products and services!